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"On a regular basis we discover interesting articles by other authors.
These articles present ideas that we feel may be of benefit to you.
Here is one such article." – Dave Kahle
Why You Sometimes Need To Get Worse To Get A Lot Better
by Judy Murdoch
I am not a golfer and what I know about golfing is limited to
what I pick up from the sports pages and the sports segment on
the nightly news.
And yet, by pure chance, I caught Ed Bradley's interview with
Tiger Woods on 60Minutes which aired about a year ago and some
of the things they discussed made a big impression on me in the
way I think about my business and marketing.
One of the main topics of discussion in the interview was Woods'
reason for intentionally changing his swing twice in the ten
years he's been competing as a professional golfer. Each time he
changed his swing, in 1997 and in 2004, his game suffered to the
point that there was speculation his career was finished. And it
wasn't just a tournament or two when he did badly. It was the
entire season.
So why would someone, like Tiger Woods, who could easily have
kept doing what he was doing and remained one of the world's
greatest athletes, purposely mess with his "golden" swing?
For Tiger Woods, the reason was very simple, he knew he could do
better and changing his swing enabled him to. And even someone
who is as clueless about professional golf as I am knows that the
change has more than paid off. That, after a period of
adjustment, Woods became that much better.
As a small business owner, there was an important lesson I took
away: that in order to take my business to the next level, I was
going to have change some of the things I was doing. And that
although making the change might feel uncomfortable; that I might
lose some clients and even see my income dip, the change would
enable me to take on better projects and make far more money than
I could had I not gone through the transition.
What kind of changes am I talking about? They typically fall into
one of these categories:
Investing Time and Money
How much time and money would you be willing to invest in order
to take your business to the next level? $100? $1,000? $10,000?
How may hours each week are currently dedicated to activities
that will expand your business? 1 hour? 2 hours or more?
Sometimes the hardest thing I do is to spend time working on
things that won't get me cold hard cash in the short term. It's
really hard when I'm also spending money that I really "don't
have" for these long term projects. But I've also seen
investments I made a year ago; even twoyears ago more than pay
off so I know I'm doing the right thing even if it is sometimes
rather painful.
Disappointing Other People
When. in 2004, Tiger Woods game suffered because of changes he
was making in his swing, there was a lot of criticism and
speculation about his judgment, professionalism, and character.
His former instructor even accused him of "being in denial." It
couldn't have been easy for Woods but he continued to work on
and refine his new swing.
Frankly, for me, disappointing people whose approval I want is
even tougher than investing time and money into longterm payoff
activities. My reluctance to disappoint family, friends, peers,
and clients has caused me to hold off on making decisions and
taking actions that I know are what I need to get the results I
want.
A former coach gave me a great piece of advice that I always
remember in these situations: Every time you say no to an
opportunity or request that's not right for you; you say "yes"
to yourself. This is not about saying "no" for its own sake but
saying no because it's not the right thing for you.
Feeling Uncomfortable and Awkward
When I was about ten years old, I took diving lessons at the
local pool. I'll never forget my first dive off the high dive.
The water seemed to be 100 miles away and I had a huge knot in my
stomach. The instructor helped me get into position and I jumped.
The dive was sloppy but at least I want in head first instead of
doing a belly flop. I kept practicing and, eventually, my body
"learned" what to do without me having to think about it. By
the end of the summer the diving from the high dive was my
favorite thing to do at the pool.
That learning a new swing involved discomfort and awkwardness was
apparent in Tiger Wood's performance in the months following his
decision. But at some point, Woods mastered the new swing and
that has showed up in his performance as well.
Bottom Line
Significant growth in your business (really in any human
endeavor) is proceeded by periods of unease, risk, and
discomfort. It is rare that growth and advancement is a steady,
linear upward progression.
The growth of most businesses looks more like an "S" curve with
a slow start, a steep rise as your early investment pays off and
then a leveling off as the resources and actions that took the
business to that first level are no longer as effective. Unless
your business, any business, invests in new resources and
activities to take it to the next level, you risk stagnation,
even failure.
To take your business to the next level you don't need Tiger
Wood's determination, tenacity, and desire to win. You just need
to be willing to do what is right to grow your business even if
that requires you to live outside your comfort zone from time to
time.
About The Author:
Judy Murdoch helps small business owners create lowcost,
effective marketing campaigns using wordofmouth referrals,
guerrilla marketing activities, and selected strategic alliances.
To download a free copy of the workbook, "Where Does it Hurt?
Marketing Solutions to the problems that Drive Your Customers
Crazy!"go to http://www.judymurdoch.com/workbook.htm
You can contact Judy at 303-475-2015 or judy@judymurdoch.com
Dave Kahle offers a variety of resources that can help your business stay competitive in changing times. To learn you can reach Dave by phone at 800-331-1287 or send him an email request.
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