Asking Questions To Understand Your Customer

Asking Questions To Understand Your Customer Only $249  
Buy it Now!
(Available in either VHS or DVD format.)
view_cart.gif
Save money!
Purchase the entire module of which this program is a part.


One of the largest, most important parts of today's sales and service process is accomplished when salespeople understand the customer. A strategically planned and executed question will give your people the edge they need to master this technique.

This program shows participants why an answer is not always the point of a question. Participants will learn the principles behind questions, as well as a process for preparing and using them to their advantage. These techniques will elevate the salesperson to a new level of success.

The kit is designed to provide a 60 - 90 minute training session.

Program Contains:
  • a detailed facilitator's guide
  • a CD with an audiorecording of the program
  • a 25 - 35 minute video
  • 15 participant guides, containing application exercises to help the participants apply the content to their jobs
  • customized note pads

 

 
     
 

Copyright © 2010 Dave Kahle & The DaCo Corporation, All Rights Reserved
P.O. Box 523, 835 W. River Center Drive, Comstock Park, MI 49321, toll-free 1.800.331.1287, fax 616.451.9412

Christian Sales Association, Inc.