Be Your Customer's Consultant

Be Your Customer's Consultant Only $249  
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(Available in either VHS or DVD format.)

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Would you like your salespeople to develop long-term loyalty and profitability in their accounts? There is no better way than to provide your people with the necessary tools and techniques to move themselves from "vendor" to "consultant." This program presents the concept of becoming a consultant to the customers by knowing them better than anyone else.

Participants will learn principles and processes to become the customer's consultant instead of being looked at as simply a vendor. They'll learn how to use powerful questions to understand customers at deeper levels and learn the most important rules for constructive listening. Give your salespeople the edge they need to move past the competition.

Program Contains:
  • customized note pads a facilitator's guide an audio cassette of the video one 25 to 30 minute video tape
  • 15 participants guides, containing application exercises designed to help participants apply the video to their jobs.
 
     
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