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Be Your Customer's Consultant
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Only $249
Buy it Now!
(Available in either VHS or DVD format.)
Save money!
Purchase the entire module of which this program is a part.
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Would you like your salespeople to develop long-term loyalty and
profitability in their accounts? There is no better way than to provide
your people with the necessary tools and techniques to move themselves
from "vendor" to "consultant." This program presents the concept of
becoming a consultant to the customers by knowing them better than
anyone else.
Participants will learn principles and processes to become the
customer's consultant instead of being looked at as simply a vendor.
They'll learn how to use powerful questions to understand customers at
deeper levels and learn the most important rules for constructive
listening. Give your salespeople the edge they need to move past the
competition.
The kit is designed to provide a 60 - 90 minute training session.
Program Contains:
- a detailed facilitator's guide
- a CD with an audiorecording of the program
- a 25 - 35 minute video
- 15 participant guides, containing application
exercises to help the participants apply the content to their jobs
- customized note pads
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