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Dealing With Different Personalities
Only $249
Buy it Now!
(Available in either VHS or DVD format.)
Save money!
Purchase the entire module of which this program is a part.
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Being adept at dealing with different personalities is a mark of
professionalism and maturity. It is a must for optimizing success in
every customer contact. In this program, participants look at three
underlying principles of understanding personality differences.
Participants will learn principles and processes to help them deal
successfully with all kinds of personality types. Armed with these
tools, your salespeople will be able to grow to higher levels of
achievement.
The kit is designed to provide a 60 - 90 minute training session.
Program Contains:
- a detailed facilitator's guide
- a CD with an audiorecording of the program
- a 25 - 35 minute video
- 15 participant guides, containing application
exercises to help the participants apply the content to their jobs
- customized note pads
Return to Difficult Customers Resource page.
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