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Handling
Customer Objections
Learn how to stop
letting objections get in the way of your sales success.
Even
the most experienced sales person can get sweaty hands and a thumping
heart when it comes to dealing with a customer's objections. It's the
riskiest part of the sales process, the moment that many sales people
fear the most.
Many
sales people never adequately deal with a customer's objections,
preferring to ignore the subject altogether. Others fall back on the
highly manipulative tactics that are often advocated.
The
result? Missed opportunities, lost sales, frustrated
sales people and discouraged sales managers.
Sales people
today must master this skill if your company is going to be successful.
The
Solution... Dave's new training kit, Handling
Customer Objections!
Designed
to be a complete one-stop solution for any sales professional, this kit
is an absolute must if you want to sky-rocket your sales! The
breakthrough principles, processes and tools that this program teaches
sales people will make a major and immediate difference in your results.
What's
in the kit... This package contains two complete sixty minute
live training sessions presented by Dave (outlined below)
as well as a set of exercises to help you implement the materials. This
program is great as a stand alone development tool or it can also be
used as two small group-training sessions. (Each lesson is a
recording of one of Dave's previous live interactive phone seminars.)
Everything is organized into a 3-ring binder for easy keeping.
In
these two seminars, Dave will show you how to effectively deal with
objections with easy-to-use, easy-to-understand principles, processes
and tools. As a result of listening to these seminars, you'll gain
confidence in your ability to deal with any objection - to the point
that you will actually look forward to your customer's objections!
- Lesson
One: Handling Objections Part I: Planning
Strategies
In the first session
Dave focuses on how to prepare for objections -
the strategies and templates that will help you become so comfortable
and confident that you'll look forward to your customer's next
objection.
In this motivational
60-minute CD lesson, participants will....
- Learn
three basic ways to respond to objections including one that you've
never thought of. Get a template to help organize your thoughts. Learn
the three most powerful ways to convert a customer to your thinking.
- Learn a system for
you to prepare for any objection to anything.
- Lesson
Two: Handling Sales Objections Part II: Dealing
With The People
In this action-packed
one-hour seminar, Dave will focus on tactics -
the face-to-face principles, how-to processes and tools that allow you
to comfortably and confidently field any objection.
In this 60-minute CD
lesson participants will learn....
- The
two words you should never use. How to take the tension out of the
situation. Sixteen specific tactics to help you deal with any objection.
- A three-step system
to making everyone comfortable and open to your thoughts.
FREE Bonus!
 Order Now and get a FREE copy of Take Your Sales
Performance Up a Notch (136 page Ebook by Dave
Kahle)!
Sales people have always had a tough job. It just got tougher. In the
last five years, selling has become unimaginably complex. Products are
born and die within six months. Customers demand personalized
attention. Service is critical to some, while price is the key factor
for others. And then there's the Internet--how's a sales person supposed
to compete with that? It seems sales people need to be many different
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and shows sales people how they can adopt six different roles (a.k.a.
"hats") for different selling situations. Based on the concept of
"critical thinking," this powerful book provides sales people with a
comprehensive system for using just the right thought-strategy for each
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