A Complete Guide on how to achieve Victory Over Voicemail by Dave Kahle

Victory Over Voicemail

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(Available in either VHS or DVD format.)

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Take a look at what Dave Kahle has to say about voice mail in this article.

Voice mail has become the scourge of Information Age salespeople. It prevents them from achieving a necessary early step of the sales process - making phone contact with a prospect or customer. There is probably no new technology that has caused sales people more frustration than this.

With this program, participants will examine some strategies, principles and tools that teach specific techniques for successfully dealing with this new obstacle. They'll learn both short-term tactical 'how-tos' as well as longer-term strategies for overcoming this obstacle.

Program outline:

1. Introduction: Understanding why people use voicemail.

2. Two basic principals:

A. Convincing the customers you're a good investment of their time.
B. Becoming someone your customer wants to talk to.

3. Identifying the situation:

A. Establish new contacts.
B. Using voicemail to re-establish & rekindle existing relationships.

4. Strategy: Persuade them to call you back.

A. The Pre-Call Touch:pre-conditioning the customer to respond to your call.

1. Principles & tactics to organize a successful pre-call touch about you.
2. Principles & tactics to organize a successful pre-call touch from you.
3. Using live contacts to get calls returned.

B. Making the call

1. You get a live gatekeeper.
2. How to prepare your voicemail.

a. Preparing a powerful voicemail script.
b. How to leave your voicemail and communicate the right attitude.
c. Several tips for getting through.

3. What to do if you reach your contact.

C. Three powerful strategies to rekindle the relationship.

The kit is designed to provide a 60 - 90 minute training session.

Program Contains:

a detailed facilitator's guide
a CD with an audiorecording of the program
a 25 - 35 minute video
15 participant guides, containing application exercises to help the participants apply the content to their jobs
customized note pads