An Introduction to Business Systems

An Introduction to Business Systems

At its most fundamental level, business is always and only about three things:  Money, people, and systems. There is a huge body of content revolving around money in business.  Lots of books have been written and consultants’ careers advanced in the pursuit of...
Building Relationships with Customers

Building Relationships with Customers

So, you have created a customer, you’ve actually sold something, and you have some money in the bank.  Feel free to celebrate and luxuriate in the good feelings that bubble out of you.  That’s one of the fringe benefits to selling – it feels great when you succeed....
Navigating Difficult Times – Sales Leaders

Navigating Difficult Times – Sales Leaders

We are in the middle of some difficult times.  Rather than belabor that point, I’d like to come to the heart of the problem:  What do we do?  We need to answer that question in an immediate, urgent basis:  What do we do right now? In an earlier article, I shared some...
Navigating Difficult Times

Navigating Difficult Times

We are in the middle of some difficult times.  Rather than belabor that point, I’d like to come to the heart of the problem. What do we do?  We need to answer that question in an immediate, urgent basis: What do we do right now? We also need to answer the question in...