An Introduction to Business Systems

An Introduction to Business Systems

At its most fundamental level, business is always and only about three things:  Money, people, and systems. There is a huge body of content revolving around money in business.  Lots of books have been written and consultants’ careers advanced in the pursuit of...
Business Etiquette for Sales People

Business Etiquette for Sales People

Q. I’m new to sales and to business in general.  I don’t want to make a “manners” or “etiquette” mistake that could cause problems.  Are there any special rules for business etiquette that I should know about? A. That’s a question that I have rarely heard. But, good...
Deeper Layers

Deeper Layers

As a sales educator and consultant, my work has consisted of bringing about positive change in sales organizations, sales managers and sales people. While my content has always been about sales in one way or another, my actual work itself has always been to create...