7 Ways to Build Rapport with Anyone

7 Ways to Build Rapport with Anyone

Building rapport with customers is a fundamental sales skill.  Yet, few salespeople have been trained in the specific tactics to facilitate this. Here are seven ways to build rapport with anyone. Think of it like squirting oil into gears.  Imagine some gears grinding...
Invest and Grow Your Business

Invest and Grow Your Business

One of the most common reasons companies don’t reach their growth potential is a lack of understanding of their sales systems and a lack of appropriately investing in the sales function of the business.  In order to reach the potential, a successful business invests...
Joint Sales Calls

Joint Sales Calls

One of the fundamental principles that I’ve held to for my career in sales is this: One of the best things a sales manager can do is make joint sales calls with his/her sales people. While I continue to believe that, I received an email from an Ezine subscriber some...
Attitudes and Actions

Attitudes and Actions

Confidence – an attitude – is down, so sales are down. When confidence is up, sales follow. The principle at work here is this: Our actions follow our attitudes. The relationship between actions and attitudes is so close, that the two go hand-in-hand, and our actions...