by Kahle Wisdom | Apr 28, 2016 | Kingdom issues, Sales Managers/Sales Leaders
I was recently interviewing a mature Christian business person for one of the spots in my Truth@Work Business Roundtables. “Tell me about your spiritual journey,” I suggested. He launched into a description of his local church, and the various roles he played in...
by Kahle Wisdom | Apr 27, 2016 | Entrepreneurs & Executives, Sales Force Issues, Sales Managers/Sales Leaders
“Why should someone spend time with you?” That was the question I asked the six sales people who were the subjects of an intense week-long training session. The response? Blank stares. Some uncomfortable fidgeting. Nothing anywhere close to a coherent, persuasive...
by Kahle Wisdom | Apr 26, 2016 | Kingdom issues, Sales Managers/Sales Leaders
(c) Morris E. Ruddick Making God your Senior Partner is a lot more than lip-service. It entails proactive planning with the Holy Spirit. That means input and guidance from the Lord on decisions. That requires consciously hearing from God. One of the distinctive...
by Kahle Wisdom | Apr 15, 2016 | Entrepreneurs & Executives, Sales Managers/Sales Leaders
Question: We are discussing the role of the sales person in collecting bad paying accounts. We don’t want to turn the sales people into collection agents, but we do see a role for them. What are your thoughts? Answer: This is one of those questions that come up...
by Kahle Wisdom | Apr 15, 2016 | Kingdom issues
I think we all understand that culture – those things that we are taught to believe as we grow up and that are subsequently practiced by those around us – is an immensely powerful force in shaping the quality and tenor of people’s lives. We can look at people groups...
by Kahle Wisdom | Apr 15, 2016 | Entrepreneurs & Executives, Professional B2B Salespeople, Sales Force Issues
Q. How do you recommend I handle profanity from a customer? Q. What do you do when a customer becomes abusive with you? Loud, screaming, and personally threatening? Answer: I thought I’d put both of these together because they speak to similar situations. “The...
by Kahle Wisdom | Apr 14, 2016 | Kingdom issues
Here’s another one of those commonly-held beliefs that most Christians never question. Yet, the belief distorts the believer’s view of reality, and causes a whole list of negative consequences. I call those kinds of beliefs cataract beliefs. Like a cataract in our...
by Kahle Wisdom | Apr 4, 2016 | Entrepreneurs & Executives, Sales Force Issues, Sales Managers/Sales Leaders
I often hear my clients lament that they wish they had a more professional sales force. That idea of a “professional sales force” gets a lot of conversation in sales management and sales executive circles. But what exactly does it mean? And why is it a good thing?...
by Kahle Wisdom | Apr 2, 2016 | Entrepreneurs & Executives, Sales Managers/Sales Leaders
Humility? Wouldn’t it be great if we could get through life – or at least our work day – without any unpleasantries? Alas, we all know that won’t happen. Not only do we have to deal with difficult situations and trying people, but even our language contains words...
by Kahle Wisdom | Apr 1, 2016 | Entrepreneurs & Executives, Sales Force Issues
Best Practice #20: Is always well prepared to handle most common objections. Effectively handling objections is one of those practices that truly distinguish the committed, professional sales people from those who aren’t that interested. That’s because it takes time...
