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Nine Tips for Dealing with Angry and Difficult Customers

Nine Tips for Dealing with Angry and Difficult Customers

by Dave Kahle | Sep 20, 2022 | Leadership - Sales Management, Sales - B2B, Sales - Miscellaneous, Sales - Wholesale Distributor

by Dave Kahle             No one looks forward to an encounter with an angry or difficult customer.  Most of us can’t help but feel emotionally impacted by an upset customer.  An ugly incident can ruin our entire day.            Not only that, but there is usually...
An effective system for making appointments – Best Practice #21

An effective system for making appointments – Best Practice #21

by Dave Kahle | Sep 13, 2022 | Sales - B2B, Sales - Miscellaneous, Sales - Wholesale Distributor

by Dave Kahle The best sales people have created a system to consistently acquire appointments with prospects, and continually work to improve that system.All routine, sophisticated work is most effectively accomplished by implementing a system.  That’s one of the...
Systematically Identifying New Prospects

Systematically Identifying New Prospects

by Dave Kahle | Aug 15, 2022 | Miscellaneous, Sales - B2B, Sales - Miscellaneous, Sales - Wholesale Distributor

Systematically Identifying New ProspectsBy Dave Kahle Your business, like every other one, needs a constant stream of new customers if it is going to remain viable.  The constant churn in the market place means that some of your customers will be...
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