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Dave Kahle Wisdom

Nine Tips for Dealing with Angry and Difficult Customers

Nine Tips for Dealing with Angry and Difficult Customers

by Dave Kahle           Nine tips for dealing with angry or difficult customers.             No one looks forward to an encounter with an angry or difficult customer.  Most of us can’t help but feel...
An effective system for making appointments – Best Practice #21

An effective system for making appointments – Best Practice #21

by Dave Kahle The best sales people have created a system to consistently acquire appointments with prospects, and continually work to improve that system.All routine, sophisticated work is most effectively accomplished by implementing a system.  That’s one of the...
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