Failure can be a powerful influence in building our character. In this podcast, we look at a couple notable failures and consider the relationship between failure and the powerful character traits of pride and humility. This can impact your life and your career.
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- Best Practice #13: Has an excellent relationship with customer service, purchasing, and support staff inside his/her organization
- Best Practice #12: Has a good system for keeping track of the things discussed with the customers
- Best Practice #11: Regularly implements a system to prevent being inundated with useless information

