Dave Kahle Wisdom

Q&A: Entertaining Customers

Q.  I have a problem.  I still find a percentage of customers who keep me at “arms length.”  How do I overcome this attitude from the select few of my customers? Q. You have convinced me that spending time face-to-face with customers is the best use of my...

A Sales Process to Build Upon

In all of my training and consulting work, I’ve found it helpful to establish, right at the beginning, a big picture view of the sales process. Once we have an overview, we can understand every sales principle and practice, and use the big picture to focus our...

The Ultimate Self-Improvement Skill

Things are changing at an unprecedented pace and will continue to do so. This is not an event, but a permanent state of affairs.  The only way to assure that we survive and thrive in this environment is to become adept at the ultimate sales improvement skill –...

Q&A from Salespeople: Account Strategies

This podcast answers these questions:  Q.  What do we do when a customer wants to spread the business between several vendors, even though I know we can provide better service? Q. How can I get between my competitor, and these contacts that are, in some cases, close...

The Quickest Way to Impact Sales Performance

Over the 30+ years that I have been working with B2B sales forces, I’m often asked this question:  “If you could improve a sales person in just one thing that would bring the quickest and biggest change, what would it be?” My answer:  Better time...
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