Listen to my response to this question:
Our “A” customers do 90% of our business. How much time or effort would you put into your “B” customers to bring them up to “A” customers?
The answer will surprise you.
Listen to my response to this question:
Our “A” customers do 90% of our business. How much time or effort would you put into your “B” customers to bring them up to “A” customers?
The answer will surprise you.