It is the information age, and effective sales people and sales organizations understand the value of collecting good information about their prospects and customers. Good information leads to good decisions. Sales Potential is one often neglected piece of information that every sales person needs to collect.
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- Best Practice #13: Has an excellent relationship with customer service, purchasing, and support staff inside his/her organization
- Best Practice #12: Has a good system for keeping track of the things discussed with the customers
- Best Practice #11: Regularly implements a system to prevent being inundated with useless information

