Dave Kahle Wisdom

The Two Biggest Decisions a Salesperson Can Make

“Sales time” is that portion of a salesperson’s work week wherein they are interacting with their customers and prospects.  It can be on the phone, over an interactive webinar, or in person. It’s the heart of the job, wherein the salesperson...

10 Commandments for The Ethical Salesperson

Sales is a profession that is ripe with temptation.  Salespeople deal with a lot of people, and a lot of money. Either one of those by itself presents a challenge.  Add them together and it can be overwhelming.  Here are some guidelines to help you stay on the right...

How Sharp Is Your Sales Structure?

Interested in improving the productivity of your sales force?  Investing in training and developing your salespeople is always a good idea.  But it isn’t the entire solution for many organizations. Often, enormous improvements in sales productivity can...

Dealing with Difficult Customers

A difficult customer – someone who is angry or upset – can be one of the most challenging and rewarding encounters for most companies.  If you cam handle the situation well, you will often gain a long-term customer.  Mishandle it, and you’ll watch the situation...

How to Communicate Price Increases

If you are like most segments of the economy, there have been more price increases announced in your industry in the last three months than in the last three years combined.  Unfortunately, many sales forces are peopled with individuals who have never lived through a...
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