[iframe style=”border:none” src=”//html5-player.libsyn.com/embed/episode/id/17869838/height/100/width//thumbnail/no/render-playlist/no/theme/custom/tdest_id/827402/custom-color/87A93A” height=”100″ width=”100%” scrolling=”no” allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen]

It’s a common mindset.  The field salesperson wants every communication with the customer to go through him/her.  However, that idea costs both the company and the sale person dearly and frustrates the customers.  It is an insidious hindrance to sales performance.

Check out this episode!