by Kahle Wisdom | Mar 4, 2021 | Podcasts
Our actions follow our attitudes. The relationship between actions and attitudes is so close, that the two go hand-in-hand, and our actions can be seen as outward expressions of our attitudes. While it is easy to connect the two in this example, the principle...
by Kahle Wisdom | Feb 25, 2021 | Podcasts
It’s a common mindset. The field salesperson wants every communication with the customer to go through him/her. However, that idea costs both the company and the sale person dearly and frustrates the customers. It is an insidious hindrance to...
by Kahle Wisdom | Feb 18, 2021 | Podcasts
Occasionally, at a seminar or training program, I’ll overhear one sales person mention this to another — “I have my own style of selling.” From my perspective, that idea is more detrimental...
by Kahle Wisdom | Feb 11, 2021 | Podcasts
Here are two questions about tricky customer issues that I respond to in this podcast: If you dropped the ball with a customer, how can you redeem their trust again? How do you know how far to push a sale without overstepping your bounds and threatening the sale...
by Kahle Wisdom | Feb 4, 2021 | Podcasts
Over my career as a salesperson, I sold a variety of products in a variety of selling situations. From suits and sport coats in a retail men’s store, to capital equipment to schools, to surgical staplers to surgeons in the operating room, to 70,000 line...