Dave Kahle Wisdom

Prepares better sales questions for every important sales call. Best Practice #34

Prepares better sales questions for every important sales call. Best Practice #34

The single most powerful tool that a sales person has is a well-phrased, appropriately asked question.  Nothing else compares to the impact a good question can have on the customer and the sales process.          ...
Effective Selling Begins with Information

Effective Selling Begins with Information

Excerpted from Take Your Sales Performance Up-a-Notch            Most sales people love to be active — out in our territories, seeing people, solving problems, putting deals together.  This activity-orientation is one of the characteristics of a sales personality.  A...
Spending the greatest amount of time with the highest potential sales customers – Best Practice #33

Spending the greatest amount of time with the highest potential sales customers – Best Practice #33

It is so easy to do that which is comfortable and easy as opposed to that which is smart.  It’s a common temptation to which every sales person succumbs at least some of the time.            This applies most dramatically to the fundamental decisions that every sales...
Two Sales Techniques to Build Relationships with Occasional Customers

Two Sales Techniques to Build Relationships with Occasional Customers

Reprinted with permission of the publisher from HOW TO SELL ANYTHING TO ANYONE ANYTIME©2011 Dave KahlePublished by Career Press, Pompton Plains, NJ.  800-227-3371.  All rights reserved. One of the most powerful one-on-one sales calls you can make is what I call the...
Snippets for 5-Star Sales Conversations

Snippets for 5-Star Sales Conversations

Sales training for my first professional sales position consisted of memorizing two four-page, single-spaced presentations – word for word – and then presenting them to a group consisting of the other sales trainees as well as various executives.   The presentations...
Make it a Practice to Expand the Customer Relationship by Bringing Customers to Our Facility – Best Practice #31

Make it a Practice to Expand the Customer Relationship by Bringing Customers to Our Facility – Best Practice #31

by Dave Kahle Every now and then I encounter a salesperson who believes that it is to his advantage to have all the calls and requests from the customer go to him personally.  Picture a salesperson with his arms wide open, trying to encircle and control every...
Creating a Monthly Sales Plan – Best Practice #29

Creating a Monthly Sales Plan – Best Practice #29

by Dave Kahle         There are several very common temptations that routinely present themselves to the field salesperson.   One is to become too reactive.  When you succumb to this temptation, you eventually default to a...
Sets Annual, Specific, Measurable Goals for Sales Performance – Sales Best Practices #28

Sets Annual, Specific, Measurable Goals for Sales Performance – Sales Best Practices #28

by Dave Kahle The best salespeople are habitual goal-setters.  There’s a good reason for that.  When you set a goal, you survey the world of all possible things that you could possibly do, and decide which of those things are the most important. You then turn that...
Competing with Other Suppliers who have a Lower Price

Competing with Other Suppliers who have a Lower Price

by Dave Kahle Q.  How do you make in-roads with a prospect who is happy with another supplier, who is providing a similar product at a lower price?  Product is lower quality, but perceived as the same.  ...
The best sales people have a system for selling any product or service – Best Practice # 22

The best sales people have a system for selling any product or service – Best Practice # 22

by Dave Kahle A best practice for salespeople by Dave Kahle Best Practice # 22:  Has a system for selling any product or service that we present.            The best salespeople are systematic in their approach to their job, while ordinary salespeople are haphazard. ...
Selling Without Tools

Selling Without Tools

by Dave Kahle Question and Answer Q.  How do you sell when you don’t have all the tools you should have?             A.  I’m not sure there is a sales person on the planet who thinks he has all the tools necessary to do the job.  Here’s a list of some of the tools...
Q&A: What is the worst single piece of advice to a sales person you have ever heard?

Q&A: What is the worst single piece of advice to a sales person you have ever heard?

by Dave Kahle Question and Answer By Dave Kahle  Q.  What is the worst single piece of advice to a sales person you have ever heard?             A.  Wow.  I love this question. I don’t think I...
Nine Tips for Dealing with Angry and Difficult Customers

Nine Tips for Dealing with Angry and Difficult Customers

by Dave Kahle           Nine tips for dealing with angry or difficult customers.             No one looks forward to an encounter with an angry or difficult customer.  Most of us can’t help but feel...
An effective system for making appointments – Best Practice #21

An effective system for making appointments – Best Practice #21

by Dave Kahle The best sales people have created a system to consistently acquire appointments with prospects, and continually work to improve that system.All routine, sophisticated work is most effectively accomplished by implementing a system.  That’s one of the...
Understanding Your Customer’s Business

Understanding Your Customer’s Business

by Dave Kahle  Q.           Dave, on several occasions you have said that our customers want us to understand their business.  How do we do that when we call on lots of different types of businesses?  How do we become experts in everything? A.  Unless you are a real...
Systematically Identifying New Prospects

Systematically Identifying New Prospects

Systematically Identifying New ProspectsBy Dave Kahle Your business, like every other one, needs a constant stream of new customers if it is going to remain viable.  The constant churn in the market place means that some of your customers will be...
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