Dave Kahle Wisdom

The Most Powerful Sales Call You Can Make

The Most Powerful Sales Call You Can Make

by Dave Kahle Ok, let’s say that you have created a customer, you’ve actually sold something, and you have some money in the bank.Before you become too enraptured with yourself, let me remind that you are not finished.  There is a greater goal, and a larger and more...
How to Handle the Sales Customer Who Won’t Stop Talking: The Power of One Good Question

How to Handle the Sales Customer Who Won’t Stop Talking: The Power of One Good Question

by Dave Kahle Q.  How do you handle a customer who talks all the time?            A.  Your question reminds me of an ex-neighbor – the ultimate non-stop talker.  A single guy, he had adopted...
Best Practice #13: Has an excellent relationship with customer service, purchasing, and support staff inside his/her organization

Best Practice #13: Has an excellent relationship with customer service, purchasing, and support staff inside his/her organization

by Dave Kahle This is such an important practice that I have named it one of my top eleven time management strategies.  If you have the book, 11 Secrets of Time Management for Salespeople, you’ll see that it is secret number nine. I had to learn this the hard...
Best Practice #12: Has a good system for keeping track of the things discussed with the customers

Best Practice #12: Has a good system for keeping track of the things discussed with the customers

by Dave Kahle I am constantly amazed at the number of salespeople who never take notes during or after the visit with a customer, thinking, I suppose, that they will remember everything important.  Or worse, that nothing is important enough to actually remember....
Best Practice #11: Regularly implements a system to prevent being inundated with useless information

Best Practice #11: Regularly implements a system to prevent being inundated with useless information

by Dave Kahle On first glance, this looks like a bit unrelated to the day-to-day challenges of an effective salesperson.  What has this to do with your interactions with your customers? Consider the issue of “sales time.”  Sales time is the time that you...
Best Practice #10: Makes good use of the tools provided by the company

Best Practice #10: Makes good use of the tools provided by the company

by Dave Kahle I just rode with two salespeople for one of my clients.  One of them went off with only the address of the company in his head.  He took nothing into the sales call and took no notes afterward.  The other had looked up each call in the...
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