Dave Kahle Wisdom

Best Practice #13: Has an excellent relationship with customer service, purchasing, and support staff inside his/her organization

Best Practice #13: Has an excellent relationship with customer service, purchasing, and support staff inside his/her organization

by Dave Kahle This is such an important practice that I have named it one of my top eleven time management strategies.  If you have the book, 11 Secrets of Time Management for Salespeople, you’ll see that it is secret number nine. I had to learn this the hard...
Best Practice #12: Has a good system for keeping track of the things discussed with the customers

Best Practice #12: Has a good system for keeping track of the things discussed with the customers

by Dave Kahle I am constantly amazed at the number of salespeople who never take notes during or after the visit with a customer, thinking, I suppose, that they will remember everything important.  Or worse, that nothing is important enough to actually remember....
Best Practice #11: Regularly implements a system to prevent being inundated with useless information

Best Practice #11: Regularly implements a system to prevent being inundated with useless information

by Dave Kahle On first glance, this looks like a bit unrelated to the day-to-day challenges of an effective salesperson.  What has this to do with your interactions with your customers? Consider the issue of “sales time.”  Sales time is the time that you...
Best Practice #10: Makes good use of the tools provided by the company

Best Practice #10: Makes good use of the tools provided by the company

by Dave Kahle I just rode with two salespeople for one of my clients.  One of them went off with only the address of the company in his head.  He took nothing into the sales call and took no notes afterward.  The other had looked up each call in the...
Best Practice #9: Is skilled at dealing with adversity and failure

Best Practice #9: Is skilled at dealing with adversity and failure

by Dave Kahle Every now and then, I run across an idea which makes a significant impact on me.  One such was the idea (I wish I could remember who first said it) that the surest indicator of success was the ability to deal effectively with adversity.  ...
Best Practice #8: Knows how to overcome procrastination

Best Practice #8: Knows how to overcome procrastination

by Dave Kahle “Mañana.”  It will wait until tomorrow.   There are times when it is so tempting to tell yourself that, and to actually believe it.  Clearly, sometimes it is true.  However, when we continually put off for tomorrow those things...
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