by Kahle Wisdom | Apr 15, 2016 | Leadership-Entrepreneurs & Executives, Leadership-Sales Management
Question: We are discussing the role of the sales person in collecting bad paying accounts. We don’t want to turn the sales people into collection agents, but we do see a role for them. What are your thoughts? Answer: This is one of those questions that come up...
by Kahle Wisdom | Apr 15, 2016 | Christian-Kingdom issues
I think we all understand that culture – those things that we are taught to believe as we grow up and that are subsequently practiced by those around us – is an immensely powerful force in shaping the quality and tenor of people’s lives. We can look at people groups...
by Kahle Wisdom | Apr 15, 2016 | Leadership-Entrepreneurs & Executives, Leadership-Sales Force
Q. How do you recommend I handle profanity from a customer? Q. What do you do when a customer becomes abusive with you? Loud, screaming, and personally threatening? Answer: I thought I’d put both of these together because they speak to similar situations. “The...
by Kahle Wisdom | Apr 14, 2016 | Christian-Kingdom issues
Here’s another one of those commonly-held beliefs that most Christians never question. Yet, the belief distorts the believer’s view of reality, and causes a whole list of negative consequences. I call those kinds of beliefs cataract beliefs. Like a cataract in our...
by Kahle Wisdom | Apr 4, 2016 | Leadership-Entrepreneurs & Executives, Leadership-Sales Force, Leadership-Sales Management
I often hear my clients lament that they wish they had a more professional sales force. That idea of a “professional sales force” gets a lot of conversation in sales management and sales executive circles. But what exactly does it mean? And why is it a good thing?...