Handling Objections

It’s the moment that many salespeople dread.  You’ve asked the customer to do something – give you an appointment, issue a P.O., or schedule a demonstration and, instead of saying “Yes,” the customer gives you a reason why he/she does not...

The Four Biggest Time Wasters for Salespeople

The quickest way to improve your performance is to improve your use of time.  Salespeople are often guilty of these four common time wasting habits. See if you are guilty of any of them, and then eliminate them to improve your sales results. Check out this...
Attitudes and Actions

Attitudes and Actions

Confidence – an attitude – is down, so sales are down. When confidence is up, sales follow. The principle at work here is this: Our actions follow our attitudes. The relationship between actions and attitudes is so close, that the two go hand-in-hand, and our actions...
Habits and Self-Image

Habits and Self-Image

Why is it so difficult for us to do what we want to do? I believe there are two primary forces: Habit and Self-Image. Q. My sales people all acknowledge the wisdom of spending more time in their high potential accounts, but they don’t do it. How can I get them to...
5 Ways to See a Prospect

5 Ways to See a Prospect

Question and Answer: Dave, I’ve tried for months to see a prospect account, but can’t get them to return my calls. When is it best to just give up? There is a question we have all asked at one time or another.  As usual, there is no simple answer.  Let’s explore this....