by Kahle Wisdom | Feb 5, 2016 | Leadership-Sales Force
Question: How do I overcome a customer’s negative perception of my company because of some earlier mishaps in the account? Answer: Wouldn’t life be so much easier if we didn’t have to deal with these kinds of situations? But, of course, these problems are, in one...
by Kahle Wisdom | Feb 5, 2016 | Leadership-Entrepreneurs & Executives, Leadership-Sales Force, Leadership-Sales Management, Christian-Kingdom issues
Wouldn’t it be great if we could get through life – or at least our work day – without any unpleasantries? Alas, we all know that won’t happen. Not only do we have to deal with difficult situations and trying people, but even our language contains words that make us...
by Kahle Wisdom | Jan 28, 2016 | Leadership-Sales Force
I recently came across some research that confirmed what many of us in the profession of educating sales people have known for years: That purchasers would be “much more likely” to buy from a sales person if that sales person would just “listen” to the customer. (1) ...
by Kahle Wisdom | Dec 29, 2015 | Leadership-Entrepreneurs & Executives, Leadership-Sales Force
Question: Giving quotes. Client (prospect) seems interested but never gets back to you. Answer: I’m assuming that the question here is, “How do I get the prospect to give me an answer when I provide a quote?” This is one of the most common frustrations for sales...
by Kahle Wisdom | Dec 29, 2015 | Leadership-Sales Force
Here again is one of those best practices that mark the behavior of the superstars, the top five percent of the sales force. Most salespeople never even consider this. Every salesperson has to compete for the business. In some cases, there can be dozens of...
by Kahle Wisdom | Dec 12, 2015 | Leadership-Entrepreneurs & Executives, Leadership-Sales Force
Question: To what extent should salespeople be responsible for collecting accounts receivable? Isn’t it a conflict to be responsible for both sales and collections? Answer: Great question, and one that comes up fairly frequently. Let’s think it through....
