by Kahle Wisdom | Nov 20, 2015 | Leadership-Sales Force
“You should have an objective for every sales call.” That’s a bit of sage wisdom that we have all heard, probably multiple times, throughout our sales careers. Unfortunately, I disagree. I believe you should have four objectives for every sales call. Every sales...
by Kahle Wisdom | Oct 27, 2015 | Leadership-Entrepreneurs & Executives, Leadership-Sales Force
Question: Our “A” customers do 90% of our business. How much time or effort would you put into your “B” customers to bring them up to “A” customers? Answer: This is the kind of question I field in almost every one of my seminars. The answer is a little more complex...
by Kahle Wisdom | Oct 18, 2015 | Leadership-Entrepreneurs & Executives, Leadership-Sales Force
Positive customer relationships are the basis of much B2B business, right? Positive business relationships ensure us an audience with the customer, make every step of the selling process go easier, and even provide us with a competitive edge. It’s not unusual...
by Kahle Wisdom | Oct 13, 2015 | Leadership-Sales Force
A study published a few years ago identified the top five behavioral characteristics of the superstar sales people. Number two on the list was this: They ask better questions. Amazing. Of all the possibilities for ways that the superstars differ from average sales...
by Kahle Wisdom | Sep 30, 2015 | Leadership-Sales Force
One of my clients recently mentioned to me that, when hiring prospective salespeople, he looks for a “passion for sales” in their personality. The idea struck me. I had never really thought in those terms before. What is a ‘passion for sales?’ What does it look...
by Kahle Wisdom | Sep 27, 2015 | Leadership-Sales Force
Dealing with a difficult customer – someone who is angry or upset – can be one of the most challenging and rewarding encounters for most companies. If your people handle the situation well, you will often gain a long-term customer. Mishandle it, and you’ll watch the...
