Dave Kahle Wisdom

The Purpose of a purpose

The Purpose of a purpose

I was up against the wall, with no options. Almost literally between a rock and a hard place. Here’s the story. I had left a very secure sales position for one of a lot more challenge, and a lot more risk. My new position was the opposite of my previous one in a...
A Passion For Sales

A Passion For Sales

One of my clients recently mentioned to me that, when hiring prospective salespeople, he looks for a “passion for sales” in their personality.  The idea struck me.  I had never really thought in those terms before.  What is a ‘passion for sales?’  What does it look...
Dealing with Difficult Customers

Dealing with Difficult Customers

Dealing with a difficult customer – someone who is angry or upset – can be one of the most challenging and rewarding encounters for most companies.  If your people handle the situation well, you will often gain a long-term customer.  Mishandle it, and you’ll watch the...
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