by Kahle Wisdom | Jul 24, 2018 | Thinking Better, Leadership-Sales Force, Sales-B2B
Planning is one of the foundational principles for sales success: You’ll always be more effective if you think about what you do before you do it. Can you imagine a football team not creating a game plan or not practicing before the big game? Can you imagine a...
by Kahle Wisdom | Nov 28, 2017 | Leadership-Entrepreneurs & Executives, Leadership-Sales Force, Sales-B2B
We all know the feeling. Your key contact in one of your good accounts sheepishly admits that they have moved some business to a competitor. No problem with your service, it was just a price issue. Nothing is more discouraging. You’ve spent years developing this...
by Kahle Wisdom | Sep 27, 2015 | Leadership-Sales Force, Sales-B2B
Dealing with a difficult customer – someone who is angry or upset – can be one of the most challenging and rewarding encounters for most companies. If your people handle the situation well, you will often gain a long-term customer. Mishandle it, and you’ll watch the...
