by Kahle Wisdom | Sep 27, 2015 | Leadership-Sales Force
Dealing with a difficult customer – someone who is angry or upset – can be one of the most challenging and rewarding encounters for most companies. If your people handle the situation well, you will often gain a long-term customer. Mishandle it, and you’ll watch the...
by Kahle Wisdom | Sep 25, 2015 | Leadership-Sales Management, Christian-Kingdom issues
How did Abraham come to his faith? We are all aware of Abraham, the father of the Israelite nation and the great example of faith. Have you ever wondered how he was able to develop such a legendary faith? In his day there was no scripture, no pastors, and no...
by Kahle Wisdom | Sep 25, 2015 | Leadership-Sales Management
For the better part of my working life, I have been taught to create “challenging goals.” The idea is that if some work is worth doing, it is worth doing well. And, that means to conceive of the end result as higher and better than that which an ordinary effort...
by Kahle Wisdom | Sep 24, 2015 | Leadership-Entrepreneurs & Executives, Leadership-Sales Force
The world is full of B2B sales people who claim, quite proudly, to have great relationships with their customers. If that were true, it really would be great. But unfortunately, “great relationships” is too often a veil that sales people hide behind to keep from...
by Kahle Wisdom | Sep 22, 2015 | Leadership-Entrepreneurs & Executives
Every manager has, or will, confront this troublesome issue. It’s arisen in every workshop for sales managers or branch managers I’ve done. One or more of your salespeople have leveled off. Their performance hasn’t improved much in the last few years. Where before...
